Insurance Claims

We understand the importance of providing efficient and effective claims service. This is why with every claim, we see this as an opportunity for our business to truly deliver when it matters and to define and differentiate our claims service.

The moment you report a claim, our team of claims professionals will swing into action, delivering swift claims assistance wherever you need it.  Claims can have an adverse effect on a company’s bottom line and that is why we understand the importance of being proactive when a claim is reported.  Our role as your broker is to represent you and maximize your claim settlement by negotiating on your behalf.  We see it as our responsibility to take as much burden away from our clients so that they can do what they do best that is to run their business and let us handle the claims process. This is a very important part of our business, which we place great emphasis on.

As part of our commitment and service we are committed in being there when it matters most. Below we have included some of the most common insurer contact details in the event of emergency claims along with claim forms.

In the event you are unsure what steps to take when a claim occurs please refer to “Claims Process” and for any large emergency claims please refer to our “Emergency Claims Response”.

Our Claims Service

Fortitude Insurance Group are committed to being there when it matters most.

We understand the importance of providing efficient and effective claims service.

This is why with every claim, we see this as an opportunity for our business to truly deliver when it matters and to define and differentiate our claims service.

You can submit a claim easily using our online claims forms. Just choose the relevant form and complete the details. If you have any questions, please call us on (03) 9938 3837.

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